Do I need a referral to make an appointment?

It is not necessary to have a referral to see a psychologist and you can phone and book an appointment to see a psychologist anytime. However, it may be advisable to speak to your GP regarding your mental health as sometimes medical conditions can impact on your emotional well-being. A GP is able to provide a holistic assessment of your health for you.


What is a Mental Health Care Plan and how do I get one?

A Mental Health Care Plan is a plan prepared by your GP to manage your mental health problems over time. Medicare have set eligibility criteria that a GP must follow in deciding if you are eligible for a Mental Health Care Plan. To be eligible for a Care Plan, you will need to meet criteria for a diagnosable mental health condition that is significantly impacting on your functioning. The benefits of having a Mental Health Care Plan include:
1) facilitating communication among treating professionals (e.g., GP, Psychologist, and Psychiatrist)
2) Assists in goal setting, monitoring progress, and achieving goals, and
3) assists towards the costs of your treatment.

To obtain a Mental Health Care Plan, you will need to make an extended consultation (20 to 30 minutes duration) with your GP. At your appointment, your GP will ask questions regarding your mental health and your circumstances, and will ask you to fill in a brief questionnaire to assess the level of your symptoms. Your GP will discuss options for treatment and will provide the necessary referrals to see allied health professionals such as a psychologist.


How much is the cost per session?

The cost for your session will depend on a number of variables. For full details of our Fee Schedule please contact the office.

Fees are based on a 50 min hour with 10 min provided to your clinician for note taking and letter writing time. Fees are payable at the time of consultation. Cash, EFTPOS and Credit Card payments are accepted.

Please note if your appointment is cancelled within 36 hours of your scheduled appointment, we will do our best to replace your appointment. However, if we are unable to replace your appointment, a $100 cancellation fee will be charged to you. This fee will need to be paid directly by you and cannot be passed on to Medicare or any other third party.


Can I claim both Medicare and Private Health?

Unfortunately, Medicare and Private Health cannot be claimed concurrently. If you have been referred under Better Outcomes (Medicare) and you have Private Health, you will need to decide which scheme you wish to make a rebate claim with.